1. Information Collected and Use of Data
We collect personal data from our clients, including name, address, email address, telephone number, and project details. This information is used exclusively to:

• Respond to inquiries.
• Provide quotations and estimates.
• Coordinate and manage the installation and repair of electrical and solar systems.
• Improve customer service and optimize the quality of our services.

Providing personal data is not mandatory, except where necessary for the performance of a contract or the provision of a service. The requested data is essential to process your request or order. If you do not provide the required data, we will not be able to process your request.

2. Information Security
To protect our clients' personal data, we implement robust security measures such as SSL encryption, ensuring the security of information transmitted through our website. In addition, data is stored in secure databases accessible only to authorized personnel.

We ensure that all individuals with access to this information comply with strict confidentiality and data handling protocols.

3. User Rights
In accordance with the General Data Protection Regulation (GDPR), users have the right to access, rectify, or delete their personal data at any time. To exercise these rights, you may contact us at ____, and we will process your request within a maximum period of 30 days. We are committed to respecting our clients’ privacy and providing them with full control over their personal information.

If you believe that your data is not being processed in accordance with the law, you have the right to lodge a complaint with the relevant data protection authority.

4. Sharing Data with Third Parties
In certain cases, we may share data with third parties, such as service providers essential for the execution of our projects. We ensure that these third parties comply with data protection regulations and use the information solely for the specific purposes of the agreed projects.

We do not sell or share personal data with third parties for marketing or other commercial purposes without the client’s explicit consent.

5. Use of Cookies
Our website uses cookies to improve the user experience and analyze website traffic. The cookies we use are divided into:

• Functional Cookies: Ensure the proper functioning of the website.
• Analytics Cookies: Help us understand how users interact with the website so we can optimize their experience.

Users can manage their cookie preferences directly through their browser settings, choosing to accept or reject cookies as desired.

6. Service Warranty
All installation and assembly services include a 2-year warranty covering labor, materials, and travel expenses. This warranty ensures that the work performed remains in optimal condition throughout this period.

However, regular maintenance, such as solar panel cleaning, and other maintenance services are not included and may be contracted separately.

7. Modifications and Cancellations
Any modification or cancellation of a service must be communicated at least 10 business days in advance. Cancellations made outside this period may be subject to administrative fees and the cost of materials already purchased.

8. Changes to the Privacy Policy
We reserve the right to modify this Privacy Policy at any time. Any significant changes will be communicated to users through a notice on our website, including the effective date of such changes.

9. Contact
For any questions or requests related to our Privacy Policy, you may contact us at ____.